Sentara Healthcare is looking for a Communications Assistant in South Boston, VA

Job Description:

Entry-level position, Sentara Communication Assistants play a critical role within the organization facilitating all emergent and non-emergent communication both externally and internally. Our Centralized Hospital Communications Center is responsible for all Sentara Hospitals and free-standing emergency departments. (Currently 12 hospitals and 4 FSEDs). External call facilitation will generally include but is not limited to, looking up patient information for friends and family members of patients and transferring customers to appropriate departments throughout the organization. Internal call facilitation will generally include utilizing complex on-call schedules with escalations and facilitating nurse-to-physician and physician-to-physician communication to include emergent consultations. Will assist with training new employees at your level and additional duties as assigned.


Full Time; Rotating Shift


Qualifications:

  • High School Grad or Equivalent

  • Customer Service 1 year

  • Call Center 1 year

  • Computer/Keyboard Skills 1 year

  • Healthcare 1 year

  • Technology/Computer

  • Speaking

  • Service Orientation

  • Microsoft Office

  • Communication

  • Active Listening




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